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Title:                                       Account Coordinator

Reports to:                           Director of Business Development

Type of position:                 Fulltime

Job Responsibilities

  • Scope of work interpretation and quote generation
  • Assist in building relationships with vendors and strategic partners
  • Work closely with assigned clients and leads to determine needs
  • Stay current on company products and services.
  • Demonstrate benefits of company offerings.
  • Draft and send communications to clients about new offers.
  • Oversee sales process and facilitates order fulfilment.
  • Handles complaints and concerns.
  • Work with Salesforce.com Administrator to maintain an accurate and updated database of client information
  • Support Director of Business Development
  • Support sales team
  • Other duties as assigned

Qualifications

  • Bachelor’s degree in Business Administration or related field
  • Possesses knowledge and experience of fundamental sales support and account management Experience in Salesforce.com
  • Excellent time management skills.
  • Exceptional presentation and verbal and written communication skills.
  • Proactive attitude with a passion for customer satisfaction
  • High level of efficiency and accuracy.
  • Proficient in Microsoft Office (MS Outlook Contact Management, MS PowerPoint Design, MS Excel Spreadsheet, and MS Word Processing) and Internet software.
  • Able to multi-task and multi-manage.
  • Extensive Client facing experience; ability to coordinate multiple Client contacts and Client types.
  • Able to translate, understand and educate internal/external contacts on Company product details and requirements.
  • Able to communicate effectively to varied audiences, including strong positioning skills and positioning sensitive information with limited direction.
  • Minimal travel may be required.

Company Details / Working Conditions

  • Work is performed in an office environment
  • Location: Novi or Naperville

Benefits

  • Competitive benefits package

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