Network Technician

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Work Location: WZC Networking, 24371 Catherine Industrial Drive, Ste. 225, Novi MI 48375

Division/Department: Operations

Reports to: Engineer Manager

Essential Duties and Responsibilities:

  • Onsite support of IT equipment at customer locations
  • The Network Technician will troubleshoot software and hardware issues to determine where repairs need to be made and then plan those repairs with the Network Manager.
  • The successful applicant will also be responsible for ensuring that all cable connections, from building to building, are intact and offering complete flow of data.
  • Warehouse work (Inventory management)
  • Assistance to wireless engineer
  • Deliveries of equipment to customer

Education and/or Work Experience Requirements:

  • Mid-Level experience in network infrastructure – Striving towards CCNA certification
  • Must possess a basic understanding of computer network cabling.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
  • Excellent computer proficiency (MS Office – Word, Excel and Outlook)
  • Must be able to work under pressure and meet deadlines while maintaining a positive attitude and exemplary customer service.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  • Ability to effectively plan and collaborate with others.
  • Business related major (associates or higher) or prior experience in office administration or related fields preferred.
  • Must pass drug, background, and credit check prior to hire.
  • Must have own transportation, valid driver’s license and excellent driving record.
  • Approximately 10-20% Travel required

Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
  • Must be able to talk, listen and speak clearly on telephone.
  • Ability to lift up to 50 lbs. without assistance.