Network Technician

Work Location: WZC Networking, 24371 Catherine Industrial Drive, Ste. 225, Novi MI 48375

Division/Department: Operations

Reports to: Engineer Manager

Essential Duties and Responsibilities:

  • Onsite support of IT equipment at customer locations
  • The Network Technician will troubleshoot software and hardware issues to determine where repairs need to be made and then plan those repairs with the Network Manager.
  • The successful applicant will also be responsible for ensuring that all cable connections, from building to building, are intact and offering complete flow of data.
  • Warehouse work (Inventory management)
  • Assistance to wireless engineer
  • Deliveries of equipment to customer

Education and/or Work Experience Requirements:

  • Mid-Level experience in network infrastructure – Striving towards CCNA certification
  • Must possess a basic understanding of computer network cabling.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
  • Excellent computer proficiency (MS Office – Word, Excel and Outlook)
  • Must be able to work under pressure and meet deadlines while maintaining a positive attitude and exemplary customer service.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  • Ability to effectively plan and collaborate with others.
  • Business related major (associates or higher) or prior experience in office administration or related fields preferred.
  • Must pass drug, background, and credit check prior to hire.
  • Must have own transportation, valid driver’s license and excellent driving record.
  • Approximately 10-20% Travel required

Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
  • Must be able to talk, listen and speak clearly on telephone.
  • Ability to lift up to 50 lbs. without assistance.

WZC and UM partner up to bring WiFi to a historic event

Article source here

Long before staff gathered in the Diag to celebrate 200 years of University of Michigan history, members of the ITS Infrastructure network team, supported by WiFi vendor WZC, were working hard to install temporary WiFi in the Diag for this historic event.  The team deployed 15 access points (APs): eight wired connections and seven connected via Wi-Fi mesh. Engineers ran network cables out of building windows, arranged for electricity where possible with use of batteries where no electricity was available, connected all the access points to the wireless controllers, and monitored the usage during the event.

WiFi usage during the event

  • 8,671 unique users
  • 8,867 unique devices
  • 22,802 unique sessions
  • 63,564 overall authentications
  • 28,079.23 MB uploaded
  • 59,536.37 MB downloaded

Connections over time graph

Red is the number of associated devices (not necessarily using WiFi, just connected to an AP) and the blue is authenticated, meaning passed through either MGuest login or logged in via MWireless.

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Learn how WZC Networking re-designed a convention center Wi-Fi network 50% faster

Join us on March 8th for a special webinar with our friends at iBWave Wi-Fi to hear how WZC Networking completed the re-design of a convention center Wi-Fi network 50% faster.

Special WZC guest speakers Matt Wierzgac and Debra Mercier will be presenting at the seminar.  We would love to see you there!

Click here to register



Samsung Partnership

We here at WZC Networking are very excited for our opportunity to work with Samsung.  A global leader in wireless technology and network infrastructure, Samsung has spent the last 50 years developing and commercializing some of the world’s most popular communication services.

If you would like to learn more, please feel free to visit their website here.


We at WZC Networking are pleased to present that we are now working with NCR. NCR is a world leader in consumer transaction technologies that specialize in many different areas, including point-of-sale terminals.

We look forward to working with them more in the future!

WZC Networking Joins Novi Chamber of Commerce

We are pleased to announce that we have recently joined the Novi Chamber of Commerce.

The Novi Chamber of Commerce provides a terrific service in connecting businesses with one another, and playing a key role in encouraging investment and growth in our economy.

If you would like to learn more about them, please feel free to visit their website at

Employee of the Quarter!

We’d like to congratulate our very own Paul Rutherford on winning our first employee of the quarter prize. His hard work and determination is something we should all strive for!

Congrats Paul!

Company Outing!

The team had a blast today at the Three Cedar Farms orchard!  It was great having Debra and Curtis from our Chicago office come and visit us.  Happy Halloween everyone!


CTIA Super Mobility Conference

We had an amazing week at the Super Mobility Conference!  We listened to some great live music, met some new friends, and even saw Mark Cuban!

pic markcuban file4 file-2 file-1 file

WZC Case Studies

WZC works with a variety of customers. Take a look below to read about some of our highlights!

Customers included:

  • University of Michigan
  • Meijer
  • Art Van Furniture

WZC Case Studies